Quote captain shandy="captain shandy"So if the tickets are only available EXCLUSIVELY ONLINE, why are people at the club itself telling people to RING A NUMBER? '"
I would suggest that this is yet another example of "Amateur Hour at the Apollo" by the staff in Wolfware but would no doubt be told that they are best example of customer service since the Orient Express ran its first breakfast service; therefore I will just shudder at what they will do this week when tickets go on sale via "the Facebook option" prior to general sale on Friday. I expect this place to go into meltdown and for Wolfware staff to give out various links to Warrington's Twitter account.
Quote captain shandy="captain shandy"it is ridiculous to call somebody "truly unbelievable" for simply asking at the club shop for tickets for a game due to be played there, being told by the club to ring a number, and then ringing that number only to be told that they cannot buy tickets over the phone. They have a right to be a little bit annoyed.'"
They were called "truly unbelievable" because they chose to refer to the "ineptitude" of various parties and describe a complete fiasco when it was all caused because they themselves could not properly read: a) an e-mail from the club; b) an advert in the Warrington Guardian; c) a news feature in teh Warrington Guardian; and d) this messageboard.
They didn't just ask for tickets whilst being in the shop for another purpose, as per your tale, they actually went to the shop to purchase tickets which have never been advertised as being on sale. At the end of the day he got tickets via a means that he wasn't entitled to, if anything he should be posting his thanks on here.