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| Quote roader="roader"I can't understand why people were allowed to move from one concourse to another. There was nothing stopping people from other areas joining the West terrace.'"
The club did say earlier in the week that one match days the area's between the stands will be out of bounds for fans, so i've no idea why it wasn't last night.
It needs sorting though, it could cause huge problems at high crowd games.
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International Chairman | 12738 | No Team Selected |
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| Quote BackrowSaint="BackrowSaint"I can honestly say they didn't get any abuse from me, that wouldn't of been fair, they were struggling enough as it is.
I don't conform to your view of 'they need to learn the ropes' though. Yes I expected some problems with perhaps managing the till and issues like that. I worked on a till as a part-time job when I was doing my A levels and it can be a little confusing at first with the new systems, however the user-interface is usually easy to navigate around with the slightest bit of intelligence and initiative. The problem I have is after 18/19 years of their life they can't manage £5 - £4.30, they're not going to be able to. I don't want to be horrible about it but they simply don't have the brain capacity to deal with these roles. I'm sure there are far better options looking inside the job centre everyday for some work.'"
I think what your arguing here Backrow is really about our education system that is chucking out semi numerate individuals.
The ability to add up or takeaway is not something kids are taught these days, as they have access to computers and calculators that do it for them.
I heard a similar story from a friend of the family whose child was looking for a part time job to fill in for college. The individual had written out a CV and sent it to numerous employees without success. It was only later when the family got to see the individuals CV, that they realised why the teenager wasnt even getting interviews at McDonalds.
They had written their CV in what amounted to text speak. Now this was from a teenager with GCSE's.
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| Quote The Chair Maker="The Chair Maker"I think what your arguing here Backrow is really about our education system that is chucking out semi numerate individuals.
The ability to add up or takeaway is not something kids are taught these days, as they have access to computers and calculators that do it for them.
I heard a similar story from a friend of the family whose child was looking for a part time job to fill in for college. The individual had written out a CV and sent it to numerous employees without success. It was only later when the family got to see the individuals CV, that they realised why the teenager wasnt even getting interviews at McDonalds.
They had written their CV in what amounted to text speak. Now this was from a teenager with GCSE's.'"
The thing is though, there a plenty of people who are educated who are looking for jobs, that's what's annoying me. I'm at University myself so not much older and probably the same age as a lot of the bar staff. I'm from the same generation and there are plenty of people who have the capability to do this basic task. If it was a case of they're the best staff Saints could possibly get I wouldn't be bothered. But there are unemployed people in St Helens who could do a far better job.
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| Quote BackrowSaint="BackrowSaint"The thing is though, there a plenty of people who are educated who are looking for jobs, that's what's annoying me. I'm at University myself so not much older and probably the same age as a lot of the bar staff. I'm from the same generation and there are plenty of people who have the capability to do this basic task. If it was a case of they're the best staff Saints could possibly get I wouldn't be bothered. But there are unemployed people in St Helens who could do a far better job.'"
The problem is that most of those people wouldn't work for the wages being offered. (I'm assuming that the rates are similar to the DW stadium where my grand-daughter sometimes works. She's at college so needs the money)
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| Quote Rogues Gallery="Rogues Gallery"The problem is that most of those people wouldn't work for the wages being offered. (I'm assuming that the rates are similar to the DW stadium where my grand-daughter sometimes works. She's at college so needs the money)'"
I have no doubt at all that will be true in some cases as the wages are probably awful. However, some people would surely see any income as better than none at all?
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Player Coach | 16963 | No Team Selected |
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| Quote SaintsFan="SaintsFan"I would suggest you begin by cutting them some slack. Most of them will be new recruits. They need to learn the ropes. You can have weeks of training but nothing prepares you in any job for the actual hands on doing the job. They will become familiar with their roles, the stock, the pressure, and all of it over time. I felt real sorry for them last night and I hope they didn't cop abuse (but I suspect they may have done because I know how rude and demanding some people can be).'"
Spot on, give them time and they will be reet. It's all new to them and was very busy night, all the training in the world still needs real life experience and I'm sure 3/4 games in and the bars will glow better.
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| Quote St pete="St pete"Spot on, give them time and they will be reet. It's all new to them and was very busy night, all the training in the world still needs real life experience and I'm sure 3/4 games in and the bars will glow better.'"
Very true. First night, a big crowd and, no doubt, plenty of teething problems with a new stadium, new surroundings and new equipment. It will definitely get better and better. Just give them a chance.
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| I'll be the happiest person on this forum if the service improves exponentially and will happily eat a large portion of humble pie. I just can't see it happening with the current staff.
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| Quote BackrowSaint="BackrowSaint"I'll be the happiest person on this forum if the service improves exponentially and will happily eat a large portion of humble pie. I just can't see it happening with the current staff.'"
Hopefully you will!
With that number of staff, there'll be a big staff turnover and the good ones will stay and the bad ones will be weeded out.
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| Quote St pete="St pete"Spot on, give them time and they will be reet. It's all new to them and was very busy night, all the training in the world still needs real life experience and I'm sure 3/4 games in and the bars will glow better.'"
Don't hold your breath. I assume Saints have contracted with a catering company, the staff situation with these companies is very transient, well it is at Warrington.
Things will get better as the punters will figure the optimum method, and in fairness to the catering company, their supervisors will get it figured out.
Don't expect perfect customer service and you won't be disappointed.
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| Saints apparently had 200 staff starting last night, reporting for work yesterday not knowing what their roles were. They'd had a bried induction, which was largely a stadium tour.
Those staff yesterday were thrown into it; things will surely improve as the season progresses.
I hope they prevent the ability to migrate between stands on the concourse, though. I can see my lovely and dry South Stand bar being overrun by those West Stand oiks on bad weather nights.
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| Quote Cragganmore Kid="Cragganmore Kid"Saints apparently had 200 staff starting last night, reporting for work yesterday not knowing what their roles were. They'd had a bried induction, which was largely a stadium tour.
Those staff yesterday were thrown into it; things will surely improve as the season progresses.
I hope they prevent the ability to migrate between stands on the concourse, though. I can see my lovely and dry South Stand bar being overrun by those West Stand oiks on bad weather nights.
'"
I said same thing last night, we going to have all the riff raff on our posh side 
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